All machines have a two-year warranty for the machine host and six months for accessories, plus lifetime technical support and online after-sale services.
?If the machines are broken during shipment, will you support us?
If it is confirmed that damage occurred during shipment, we will contact the shipping company to file a claim for you.
?Can we customize my logo on the products?
Sure. We support OEM requests with a certain order quantity requirement.
?What certification do you have?
All of our machines have RoHS, ISO13485, and CE certification, ensuring quality and safety. Our products are manufactured under a strict quality management system to ensure dependable operation overseas.
?What should I do if I don't know how to use the machine?
We provide instruction videos and user manuals for your reference, along with 24-hour online service support.
?What are your transportation modes?
We support DHL, TNT, FedEx, UPS delivery, special line, as well as sea and air freight based on customer requirements.