Q1: How can I place a bulk order for your products?
You can contact our sales representatives directly through the online inquiry form. Please specify the product models, quantities, and customization requirements, and we will provide a detailed quotation.
Q2: Do you support OEM/ODM customization services?
Yes, we support comprehensive OEM and ODM services. We can customize formulations, colors, packaging designs, and logos to match your brand requirements. Minimum Order Quantities (MOQs) apply depending on the customization level.
Q3: What is your typical production and shipping time?
Standard product orders are processed and shipped within 7-15 business days. Customized OEM/ODM orders typically require 25-35 business days for production after design approval. Shipping times depend on the destination and shipping method selected.
Q4: How do you ensure the quality of your products?
We adhere to strict international manufacturing standards. Our facilities undergo regular inspections, and all raw materials and finished products go through rigorous testing in our dedicated quality assurance laboratories before delivery.
Q5: What shipping options do you offer?
We offer reliable global logistics solutions, including express couriers (DHL/FedEx/UPS/TNT), air cargo, and sea freight. We ensure all goods are safely packaged and loaded to withstand transit.
Q6: Can we obtain samples before placing a formal order?
Yes, we provide product samples for quality evaluation. Sample costs and shipping fees may apply depending on the products requested, which can be negotiated and credited back upon final bulk order placement.